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CASE STUDY

Nassau County

Escambia County HR

Discover how Nassau County digitized probation records with Docufree, reclaiming office space, improving access, security, and efficiency

Nassau County

Industry: Government Services

Locations: Nassau County, NY

Docufree Solutions:

Document Scanning

Digitization

Document Management

Project Summary

Challenges:

  • Labor intensive, manual processes were time consuming
  • Paper files were often lost or misplaced
  • Too much expensive office space was devoted to ever-increasing file storage

 

Solution:

  • Go paperless
  • Implement document scanning to digitize incoming probation records
  • Implement Docufree Document Cloud to manage digital probation records

 

Results:

  • Eliminated the physical file room and restored entire floor of office building
  • Improved access to records across County agencies
  • Increased security, accuracy, and efficiency for records management processes

Paper was taking its toll on business processes and budgets in Nassau County.  To start, a file room of probation records occupied a large space – square footage that could be used for other activities – and the manual processes in place to manage those records were time-consuming and error-prone.  Files were difficult to locate and were often lost or misplaced.  The Department was ready to move away from paper-based records management system to a digital solution.

Docufree digitized probation records located in a file room that monopolized an entire floor of the County’s office building.  Docufree also implemented a solution to handle the daily influx of new records – document scanning and Docufree Document Cloud®, digital capture and content management solutions.

The value delivered for Nassau County? Automation and improved access to records across County agencies. In addition, the solution increased security, accuracy, and efficiency for records management processes.

“Docufree provided solutions for every challenge we threw their way, which allowed continued compliance with HIPAA while maintaining a disaster recovery plan for our most critical records.”

– Evelyn Quick – Chief Legal Officer/Chief Compliance Officer, Sandhills Center

Docufree has since implemented Docufree Document Cloud for Assessment, Assessment Review Commission, Medical Examiner, Taxi and Limo Commission, Traffic & Parking Violations, Department of Public Works, Probation, IT Vouchers, IT Contracts, Purchasing, Civil Service, Treasury, and Veterans Service Agency.