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How to Think About Your Plan for Going Digital Post-COVID-19

If there is one clear lesson in COVID-19, it’s the power of adapting well to change. Amid crisis, planning becomes an impossible luxury. Many organizations using heavily paper-based operations—government agencies, human resources departments and legal firms, for example, learned this quickly over the last several weeks. Under intense pressure, they scrambled to digitize the critical… Continue reading How to Think About Your Plan for Going Digital Post-COVID-19

How to Improve Service Delivery: 3 Key Areas to Look At

Customer experience has become such a popular topic that you might be tempted to dismiss it as just another trendy—and fleeting—business fad. But the truth is, the quality and speed of service delivered to your customers is extremely important. So, getting it right is not just helpful, but critical. Yet many organizations are still failing.… Continue reading How to Improve Service Delivery: 3 Key Areas to Look At

How to Get Value from End of Year Funds

Is it ever too early to think about end of year funds? If you’ve done this dance before you know that increasing project loads and resources that often stay flat leave many agencies scrambling to spend their budgets as the fiscal year comes to a close.  This results in hasty decisions that can lead to… Continue reading How to Get Value from End of Year Funds

How to Digitize Medical and Healthcare Records (& the Overall Benefits)

Digital transformation is never quick or simple. When managing healthcare-related records, though, add the complexity of regulatory compliance and security mandates to the mix, and the process can seem fully daunting. Fortunately, for the same reasons going digital is more complicated for public and private healthcare, the benefits can yield especially big results. Yet, healthcare… Continue reading How to Digitize Medical and Healthcare Records (& the Overall Benefits)

How to Build Long-Term Resilience with a Disaster Recovery Strategy Document

COVID-19 has forever altered how we view, develop, deploy, and value business continuity planning. This global health crisis has created unexpected and unprecedented changes and challenges across enterprises, industries, and countries. It has sounded an alarm for preparedness, and every surviving private organization and government agency must respond with immediate and long-term business continuity plans… Continue reading How to Build Long-Term Resilience with a Disaster Recovery Strategy Document

How Digitization Creates Better Human Journeys

What is the greatest influence that digitization has on organizations and government institutions? Increased operational efficiency and data security? The ability to find information at the click of a button? The automation of document management? While these are all true (and valuable parts of what makes digitization so great), they’re not the most revolutionary part… Continue reading How Digitization Creates Better Human Journeys

Getting the Most Out of Your Workflow Automation Software

How to Get the Most Out of Your Workflow Automation Software Staying up to speed in an increasingly digital world is challenging for many companies. Thankfully, many processes can be automated, leading to a better work environment and happier customers. Workflow automation replaces repetitive and time-consuming tasks with simple background functions, so you can go… Continue reading Getting the Most Out of Your Workflow Automation Software

Finding Stability in the Journey to Digitization

‍Everything’s digital these days, isn’t it?  From the way we watch movies to the way we buy those corner-store items, the apples and milk, we forgot to pick up after work, we can get it all digitally. But while the neo-sci-fi world we’re living in is a wonder all on its own, it offers little… Continue reading Finding Stability in the Journey to Digitization

Elevate Your Document Management: Exploring the World of Document Control Systems

In the complex data ecosystems of government organizations, a good document control system is critical for maintaining the security and integrity of the enormous volume of documents and records generated, circulated and handled every day. Through the systematic control of documents at every stage of their lifecycle, from creation to destruction, document control systems help… Continue reading Elevate Your Document Management: Exploring the World of Document Control Systems

Electronic Records Management: Five Steps to Ensure Success in HR

In 2020, more than any other year, organizations around the globe entrusted human resources (HR) departments to guide them through times of uncertainty and change. As the driver of communication and organizational efficiency during the pandemic, a well-functioning HR department was the key to many organizations’ adaptability and success. As more of the world starts… Continue reading Electronic Records Management: Five Steps to Ensure Success in HR

Document Workflows Made Easy: A Step-by-Step Approach

Implementing document workflows that are tailored to your organization’s requirements create a more collaborative, productive, and error-free workplace. However, the task of creating document workflows can be daunting. In this article, you’ll find a comprehensive step-by-step guide to implement workflows throughout your organization. What is a document workflow? A document workflow is a system designed… Continue reading Document Workflows Made Easy: A Step-by-Step Approach

Digital Workflow Automation: The Engine That Drives True Digital Transformation

While digitizing your paper content is the obvious—and necessary—first step, gaining the full value of a digital transformation requires more than turning paper records into digital content and calling it done. When you identify where paper content is necessitating inefficient manual processes, digital content opens the door to workflow automation. Workflow automation is the engine for successful… Continue reading Digital Workflow Automation: The Engine That Drives True Digital Transformation